FAQ
Delivery
"Cone Season"
Spring Break – Labour Day Long
“Peak Season”
June, July & August
We do not currently sell directly to the public, please enjoy in store at your local ice cream, gelato or fro-yo shop. (Many sell our cones with pints to go for those who want them at home!)
Yes, We have a small fleet of our own for local deliveries.
During April, May, June, July, August, we are there every Thursday.
(Please contact us! For our delivery schedule outside cone season)
Courtney/Comox
Sunshine Coast
Squamish/Whistler
Kamloops Kelowna
Calgary
(Please contact us to see when we are in your area, bi weekly, monthly ect.)
Yes, please kindly let us know in advance what day and ETA.
Yes & No…
We can ship pallets.
We do not ship single cases through couriers due to excessive breakage.
"Local Deliveries"
Areas we cover weekly during peak season
Lower Mainland
North Shore
Vancouver Island
(Victoria & Nanaimo)
Fraser Valley
(Abbotsford to Harrison)
Ingredients
Both our Waffle cones and our Unique Cake are baked without eggs or dairy.
Our sugar supplier changed their process and is considered vegan as of 2020
For a complete list of ingredients please refer to top of your cone box.
We have created a gluten friendly* waffle cone that is made with gluten alternative flours. It is currently being produced in the same facility as our wheat based products and may contain traces.
We are NOT certified gluten-free.
Original Waffle Cone, Cake Cone, Gluten Friendly* Waffle Cone
SOY
Waffle Cone, Cake Cone
WHEAT
Original Waffle Cones & Gluten Friendly* Waffle Cone:
1 year best before date (out of packaging)
During Cone Season we are constantly baking fresh product! No worries about expiring product!
Cake Cone
2 year best before date!
Breakage
This means a case has been handled to roughly!
Whether on our end or yours.. please contact us so we can assess the situation and get you replacement product asap.
* we cover 100% breakage on our deliveries.
Your product could have a slight hairline fracture due to the row/layer/box being bumped or handled a little too roughly…
Whether on our end or yours.. please contact us so we can assess the situation and get you replacement product asap.
* we cover 100% breakage on our deliveries.
Stay Level @ Chest level
*Storing cases above head height can causes sliding if the case is not taken down level.
*If a row is removed and then replaced up high and the case is not taken down level rows can roll into each other
-use a “foamie” to wedge the cones snugley back into box after removing a row
Seasonal business means new staff comming into the mix to gear up for peak season!
We highly recommend to have designated cone handlers, and to include handling of cones into your training
These are for sale at a discounted rate used for inclusions, toppings, and chocolate filled tips!
